Physicians For Women at 287 Mitylene Park Drive in Montgomery, Alabama

Customer Reviews about Physicians For Women

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  If I could give no stars I would. They have no back up plan when it comes to the doctors having to leave for surgery or delivery. They canceled my appointment while I am sitting in the waiting room. I asked if I could be seen by someone else they refused even after I said I didn't mind being last on the list. All I needed was an annual PAP Smear. Additionally, when the girl at the front informed me of what happened she laughed in a snooty way when I explained that I had to take off work in order to come. If this is not bad enough, she scheduled me on the wrong Monday and when I called the next day to reschedule they wouldn't answer their phone! I had to leave 6 voicemails and still never got a call back. By this point I was fed up and sent them an email to the address they have on their website which was OF COURSE not a real email address. So I left a final voice mail stating to cancel me as a patient and only after that, I get a call 5 minutes later. She was curt and rude and made no apologies to the awful and terrible customer service I was given. Their front desk is awful and they are losing so much business because of a lazy medical staff. I decided to go to OBGYN and Associates. They answered on the first ring and had an appointment for the day I needed all under 5 minutes. I will never return to this horrible office. BEWARE!
  January 09, 2017

  by Lana Mars

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